Hydrapack Ultraflask

All NEO products are guaranteed and repairable for life We are proud to participate, at our level, to a more conscious and responsible consumption. With the view to promote sustainability, our workshop offers all our customers a “guarantee and repair” service Read more about our guarantees here.

You have 30 days to change your mind and return the NEO products in their original new condition for a full refund. Read our full return policy here.

Do you have any question about your order? Read our answers in the F.A.Q. You can also read our full Terms & Conditions (in French) or contact us if you have further questions.